UNITEL
БагцAbout Expat service and Expat number plans  

About Expat service and Expat number plans  

About an Expat service 

As an expat customer of Unitel, you have access to the following services:

  1. ENGLISH AND CHINESE SPEAKING SPECIALIST: To provide you with on-demand support
  2. EXCLUSIVE ACCESS: To Unitel branches and contact centers
  3. EXPAT-EXCLUSIVE PRODUCT: Prepaid and postpaid mobile plans designed just for you
  4. ENGLISH E-NEWSLETTER: To keep you updated on the latest news and events in and around Mongolia.

We also provide virtual and physical assistance on:

  1. Clarification and prompt service on all our products (Unitel, Univision, LookTV, Ger Internet)
  2. Recommendation and consultancy on the products that best fit your needs
  3. Step-by-step tutorials and guidance for any questions you might have


About an Expat service specialist:

An expat service specialist is a specialist dedicated to providing you with personalized, on-demand assistance. You may contact your specialist via phone, e-mail, and other digital channels (Wechat, Viber).

You may find the contact information of your specialist via the following channels:

  1. Log in to your account on the Unitel website and view the "Customer Information" section.


Expat plans

Expat Postpaid Plans:

You may purchase postpaid plans for a long-term stay in Mongolia.

  1. Please note that the international call feature will be renewed every month and the minutes will not be accumulated.


Plan Details:

Plans

60'000

100'000

Price /MNT/

60'000₮

100'000₮

Data

30GB

60GB

All-Network calls minutes

Unlimited

Unlimited

International calls minutes

30 min

30 min

LookTV app free package

Premium package

Premium package

Usage tariff

Call

0₮

0₮

Data

0₮

0₮

SMS

30₮

0₮

Benefits

• Expat service

• Unlimited calls & texts with your child via the Expat Kids plan

• Unlimited data

• 50% discount on entertainment data packages.

• Expat service

• Unlimited calls & texts with your child via the Expat Kids plan

• Unlimited texts to all networks

• Unlimited data

• 50% discount on entertainment data packages.

• Additional Premium privileges


Expat Prepaid Plan:

You may purchase a prepaid plan for a short-term stay in Mongolia.

Plan Details:

Plans name

Expat PPS

Price /MNT/

120'000₮

Validity

90 days

Units

30'000 units

Data

120GB

Usage tariff

Call

70₮

Data

0₮

SMS

20₮

Benefits

• Expat service

• Unlimited calls & texts with your child via the Expat Kids plan


You can Top-up your plan with the following options:

Top-up amount

50'000₮

120'000₮

Validity

30 days

90 days

Data

40GB

120GB

Units

10'000 units

30'000 units

Reminder:

When recharging your plan, keep in mind the following points.

  1. The top-up features will accumulate, whereas the validity days will not.
  2. Validity extension will only activate if the recharging days are longer than the remaining active days.

Expat Kids Plan

You may purchase this prepaid plan for your children during your stay in Mongolia.

Plan Details:

Plans name

Expat Kids

Price /MNT/

40'000₮

Validity

90 days

Units

10'000 units

Data

15GB

Usage tariff

Call

70₮

Data

0₮

SMS

20₮

Benefits

• Unlimited calls & texts with parents

Reminder:

When recharging your plan, keep in mind the following points.

  1. The top-up features will accumulate, whereas the validity days will not.
  2. Validity extension will only activate if the recharging days are longer than the remaining active days.

You can Top-up your plan with the following options:

Top-up amount

15'000₮

40'000₮

Validity

30 days

90 days

Data

5GB

15GB

Units

3'000 units

10'000 units

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