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About Expat service and and Expat number plans

Please press the choice about Expat service and service specialist, Expat number plans to know.

About an Expat service

As an expat customer of Unitel, you have access to the following services.

  • ENGLISH AND CHINESE SPEAKING SPECIALIST: To provide you with on-demand support
  • EXCLUSIVE ACCESS: To Unitel branches and contact centers
  • EXPAT-EXCLUSIVE PRODUCT: Prepaid and postpaid mobile plans designed just for you
  • ENGLISH E-NEWSLETTER: To keep you updated on the latest news and events in and around Mongolia.  

We also provide virtual and physical assistance on:

  • Clarification and prompt service on all our products (Unitel, Univision, LookTV, Ger Internet)
  • Recommendation and consultancy on the products that best fit your needs
  • Step-by-step tutorials and guidance for any questions you might have
 
 

About an Expat service specialist

An expat service specialist is a specialist dedicated to providing you with personalized, on-demand assistance. You may contact your specialist via phone, e-mail, and other digital channels (Wechat, Viber). 

You may find the contact information of your specialist via the following channels:

  • Log in to your account on the Unitel website and view the "Customer Information" section.
 
 

Expat Postpaid Plans

You may purchase postpaid plans for a long-term stay in Mongolia.

  • Please note that the international call feature will be renewed every month and the minutes will not be accumulated.

Plan Details:

Plans 60'000 100'000
Price /MNT/ 60'000₮ 100'000₮
Data 30GB 60GB
All-Network calls minutes Unlimited Unlimited
International calls minutes 30 min 30 min
LookTV app free package Premium package Premium package
Usage tariff Call 0₮ 0₮
Data 0₮ 0₮
SMS 30₮ 0₮
Benefits
  • Expat service
  • Unlimited calls & texts with your child via the Expat Kids plan
  • Unlimited data
  • 50% discount on entertainment data packages.
  • Expat service
  • Unlimited calls & texts with your child via the Expat Kids plan
  • Unlimited texts to all networks
  • Unlimited data
  • 50% discount on entertainment data packages.
  • Additional Premium privileges
 
 

Expat Prepaid Plan

You may purchase a prepaid plan for a short-term stay in Mongolia.

Plan Details:

Plans name Expat PPS
Price /MNT/ 120'000₮
Validity 90 days
Units 30'000 units
Data 120GB
Usage tariff Call 70₮
Data 0₮
SMS 20₮
Benefits
  • Expat service
  • Unlimited calls & texts with your child via the Expat Kids plan

You can Top-up your plan with the following options:

Top-up amount 50'000₮ 120'000₮
Validity 30 days 90 days
Data 40GB 120GB
Units 10'000 units 30'000 units

 

Reminder:

When recharging your plan, keep in mind the following points.

  • The top-up features will accumulate, whereas the validity days will not.
  • Validity extension will only activate if the recharging days are longer than the remaining active days.
 
 
 

Expat Kids Plan

You may purchase this prepaid plan for your children during your stay in Mongolia.

Plan Details:

Plans name Expat Kids
Price /MNT/ 40'000₮
Validity 90 days
Units 10'000 units
Data 15GB
Usage tariff Call 70₮
Data 0₮
SMS 20₮
Benefits
  • Unlimited calls & texts with parents

You can Top-up your plan with the following options:

Top-up amount 15'000₮ 40'000₮
Validity 30 days 90 days
Data 5GB 15GB
Units 3'000 units 10'000 units

 

Reminder:

When recharging your plan, keep in mind the following points.

  • The top-up features will accumulate, whereas the validity days will not.
  • Validity extension will only activate if the recharging days are longer than the remaining active days.
 
 
 

 

Note:

  • To request the Expat Service, please send a registration request through our website.
  • To subscribe to the expat newsletter, please register here.